Privacy Policy

Last Updated: 8/11/2025

ShieldWise (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number (if provided), and payment details.
Service Information: Records of your subscription plan, alerts we send, and communications with our team.
Technical Information: IP address, browser type, and usage data to help improve our website.

If you are signing up a family member, we may also collect their name and email address to deliver service-related communications.

2. How We Use Your Information

We use your information to:

Provide scam alerts, newsletters, and scam simulations.
Respond to questions and support requests.
Process payments and manage your account.
Send service updates, security tips, and occasional marketing (if you’ve opted in).
Improve our services and website.

3. Email and Text Communication

By signing up, you (or the person you are enrolling) agree to receive service-related emails, including scam alerts, newsletters, and account updates. If you provide a phone number, you may receive occasional text messages related to your service.

You can unsubscribe from non-essential emails anytime by clicking the “unsubscribe” link in our messages.
To stop receiving text messages, reply “STOP” to any message.

4. How We Share Your Information

We do not sell your information.
We may share limited information with trusted third parties who help us operate our service (e.g., payment processors, email platforms), but only as necessary and with privacy protections in place.
We may also disclose information if required by law or to prevent fraud or security threats.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You may:

Request a copy of the information we hold about you.
Ask us to correct or delete your information (unless we must keep it for legal or operational reasons).
Opt out of non-essential communications at any time.

To exercise your rights, email us at support@getshieldwise.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or on our website.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@getshieldwise.com